Policies
The CT BOS Steering Committee has adopted policies and provides tools to help support compliance with HUD requirements and efforts to assist people experiencing homelessness and near homelessness in the BOS region to obtain housing, economic stability and enhanced quality of life. These policies were developed over time by the Steering Committee and may be amended by a majority vote at any meeting of the Steering Committee, with a quorum present. The most recent versions of these policies and tools are available below.
CT BOS Policies
- CT BOS Governance Charter – PDF (2026.08.11)
- CT BOS Governance Charter Change Summary – PDF (2026.08.11)
- CT Balance of State Policies – PDF (2026.08.11)
- CT BOS Policy Change Summary – PDF (2026.08.11)
- Coordinate Access Network (CAN) Policies and Procedures Manual (2025.09.24)
- Conflict of Interest Policy and Form – DOC (2023.04)
- Educational Responsibilities and Rights ESSA – Sample Policy – PDF
- Emergency Transfer Plan for DV – PDF
- Engagement Principles – PDF (2026.01.27)
- Sample Provider Agency DV Emergency Transfer Plan – DOC (2024.02.08)
- CT BOS Grievance Policy – PDF (2026.05.06)
- Moving On Policy and Procedure Guide 2019, CT DOH – PDF (2021.03.04)
- Sample Project Intake Policy v9 – DOC (2020.11.30)
- Substance Use FAQ – PDF (2026.04.02)
- Substance Use & Recovery Housing Policy (8.06.26)
Policy & Procedure Guides for CT BOS Funded Projects
CT BOS funded projects are required to follow the guidance outlined in the documents below.
- Permanent Supportive Housing Requirements and Operations Guide – PDF (2026.04.23)
- Statewide RRH Requirements and Operations Guide – PDF (2026.04.23)
Participants’ Rights Notification Documents
- Participant Rights Notice – Consolidated – DOC (2025.08.07)
- Includes Participant Rights, Emergency Transfer and Grievance Notice
- Declaracion de derechos del participante/solicitante (Participant Bill of Rights – Spanish) – statewide – PDF (2023.05.04)
- Plan de Translado de Emergencia – Info para Residentes – DOC (Info for Residents – ER Transfer Plan for DV – Spanish) (2023.03.20)
- Su Derecho a Presentar Una Queja (Grievance Policy Notice – Spanish) – PDF (2023.03.20)
Sign Off Forms
- Participant Rights Notice Sign off Form – DOC (2026.07.15)
- Acuse de Recibo Notificaciones (Notices – Participant Sign-off -Spanish)– DOC (2023.03.20)