Resources
General Resources
Client Documentation and Compliance
- Required Document Checklist – PSH Housing Coordinators – PDF (2026.02.18)
- Checklist – Documentation for Rapid Rehousing Charts – PDF (2025.12.18)
- Participant Chart Requirements by Project Type -PDF (2024.03.26)
- Income Determination & Rent Calculation FAQ – PDF (2025.05.21)
Program Guidance and Policy
- New Grantees’ Guidance – PDF (2023.05.31)
- Recipient vs. Subcontractor Guidance for CoC and ESG Programs – PDF
- Build America Buy America Guidance- PDF (2024.12.11)
- Managing Uncertainty – CoC Guide – PDF (2025.04.10)
Housing Stabilization & Services
- CTI Phase Plan for Housing Stabilization – DOC
- Back to School Resource – PDF
- Pet Resources – PDF (2025.01.09)
- Pet Policy Samples
- FJV Pets Policy Sample – PDF (2024.12.11)
- FJV Client-Animal Acknowledgement Sample – PDF (2024.12.11)
- LAFH Participant Pet Policy – PDF (2024.12.11)
- PATH Policy on Care Animals – PDF (2024.12.11)
- Pet Lease Addendum and Registration – DOC (2024.12.11)
- Pet Supplies Needs Assessment – PDF (2024.12.11)
- SSA News: Proof of ID and Expedited Direct Deposit
Health & Safety
- Naloxone Fact Sheet for CoC, ESG, YHDP and HOPWA Grantees – PDF (2023.12.21)
- Narcan Guidance from DMHAS
Data & Systems
- Data System – Quick Reference – PDF (2023.10.09)
CoC Planning & Administration
- Acronym Handouts – PDF (2023.05.07)
- State Operated LMHA Contacts – XLS (2024.05)
- Strategic Plan Update – PDF (2024.05)
Accessibility & Communications
Eligibility Tools
The resources below are intended to help CT BOS funded providers to verify CoC program participant eligibility and ensure that participant charts contain adequate eligibility documentation. They have been customized for the CT BOS CoC and may not be entirely applicable to other CoCs. These resources are updated periodically, and the most recent versions are available below.
- Homelessness Verification Form (DedPlus) – DOC, or Fillable PDF (2023.02.08)
- Homeless Management Information System (HMIS) Homeless Verification Materials
- Homeless Verification: Emergency Shelter/Street Outreach-Sample Letters – DOC (2023.02.22)
- Homeless Verification Form – Non-provider – DOC (2026.04.16)
- Disabling Condition Verification Form – DOC, or Fillable PDF (2023.02.08)
- Sample Letters Documenting Dedicated Plus – DOC (2021.01.11)
- Self-Certification – Overview – PDF (2023.04.20)
- Webinar Slides – PDF; Webinar Recording: Eligibility Verification
CT BOS Grants Management Database – Zengine
Since October 2020, CT BOS no longer collects documents via email. Rather documents are collected in a grants management database called Zengine. All CoC Grant Recipients must create a contact profile in Zengine which will enable them to be placed on the distribution list for important emails for CT BOS for items such as: webinars, trainings, new HUD updates, as well as information requests, important deadlines and reminders for all of these items. Creating a profile will also enable providers to submit documents to CT BOS. The database is used for Renewal Evaluations, Renewal Grant Submissions during the annual CoC competition, Monitoring, and more.
Click the button below for instructions and important information regarding how to sign up and submit documents in the database.
CT BOS Project Monitoring
HUD requires CoCs to monitor funded programs, and CT BOS offers remote and on-site (as available) monitoring to help grantees prepare for HUD monitoring visits, reduce the risk of funding being recaptured by HUD, and identify areas of need for technical assistance. Monitoring involves an entrance conference, a brief program tour (on-site only), a review of participant and applicant charts, a review of financial records, and an exit interview.
- CT BOS CoC & DMHAS Monitoring Tool & Guide – PDF (2026.01.28)
- CT Street Outreach Monitoring Guide – PDF (2025.12)
- Street Outreach Monitoring Resources:
- Overview of Monitoring Process – PDF (2026.01.07)
- Instructions to run a report to obtain active client list. (2026.02.18)
- Remember to remove any client-level personal information before sharing.
- Street Outreach Monitoring Resources:
- HUD Community Planning and Development Monitoring Handbook
- Overview of Monitoring Process – PDF (2026.01.05)
- Selection Criteria 2022 – PDF (2022.01.17)
- CT BOS Monitoring Links to Helpful Resources – DOC
- CT-SHQI-Domain-and-Scale-Manual
- Participant Chart Requirements by Project Type – PDF (2024.03.26)
- Instructions for Submitting Monitoring Documents via Zengine – PDF (2023.10.10)
- Drop Box Instructions – DOC
- Sample Language Access (LEP) Policy – DOC
- Sample Personnel Activity Log – XLS
- VAWA Lease Addendum – DOC
- VAWA – Domestic Violence Incident Certification Form (HUD-5382) PDF | DOC
- VAWA – Notice of Occupancy Rights (HUD-5380) PDF | DOC
CT Street Outreach Resources & Project Monitoring
For resources related to Street Outreach and Street Outreach Monitoring, click the button below.
HUD Resources
- eLOCCS Access Authorization Form Instructions – PDF (2025.04.09)
- eLOCCS Change of Approving Official Form – PDF (2025.04.09)
- eLOCCS User Form -PDF (2025.04.09) – to add new, reinstate or terminate a user
- Hartford Field Office Minor Budget Change Template – DOC (2025.04.09)
- The HUD Exchange Website
- A range of valuable information and resources: guidance and tools on federal requirements, data and reports about funded programs
- Links to HUD data systems, and resources related to special populations.
- CoC Program Interim Rule
- Published in the Federal Register on July 31, 2012
- Establishes federal regulations for the Continuum of Care Program
- CoC Program Toolkit
- Contains: Intro to CoC Program, responsibilities, requirements, plus grant administration information
- CoC and ESG Virtual Binders
- Foundational topics for Continuum of Care and Emergency Solutions grants programs to assist in project administration
CoC Permanent Supportive Housing Rental Assistance Documents
All resources for DMHAS PSH projects can be found by clicking the button below. Note that use of Workbooks in their entirety is required for all DMHAS PSH projects. For that reason, it is best that DMHAS PSH projects access all required documents at the link below.
Documents NOT linked in the lists below have been archived by DMHAS as of 2/2024 and replaced by the workbooks system. Providers are advised to switch to the workbooks system if possible as a best practice.
Section 1: Documents are required for use by ALL CoC Permanent Supportive Housing (PSH) Projects – DMHAS CoC Rental Assistance projects CT BOS and CoC-funded PSH projects.
- CT Permanent Supportive Housing Requirements and Operations Guide – PDF (2026.04.23)
- CoC and Department of Mental Health & Addiction Services Monitoring Tool & Guide – PDF (2025.12.18)
- Assessment – CT Supportive Housing – PDF
- CAN Referral and Vacancy Reporting Form – DOC (2026.04.23)
- Housing Assistance Payments (HAP) – Contract
- Housing Assistance Payments (HAP) Contract Amendment
- HQS Inspection Form 52580A – PDF
- HMIS Release of Information – PDF
- HMIS Release of Information, Spanish – DOC
- Lead Paint Booklet, English – PDF
- Lead Paint Booklet, Spanish – PDF
- Income Calculation Worksheet
- No Income Certification, Consolidated – DOC (2025.08.11)
- All Participants Rights Notification Documents & Sign Off Forms on the CT BOS Policies Page
- Rent Reasonableness Verification
- Rental Terms Summary Form – Public Act 25-44 Fillable – PDF (2026.04.16)
- VAWA Lease Addendum
- VAWA – Domestic Violence Incident Certification Form (HUD-5382) PDF | DOC
- VAWA – Notice of Occupancy Rights (HUD-5380) PDF | DOC
- W-9 – PDF
Section 2: Required for Non-DMHAS PSH projects. Samples provided below or in workbooks may need to be adjusted to remove DMHAS language and customized for the specific project.
- Annual Recertification Notice
- Approval & Notice of Rent Letter – DOC
- CoC Rental Assistance Housing Certificate – DOC
- Recertification Payment Letter
Section 3: Best Pracice Recommendations – optional, but strongly recommended to make support good program practice
- CoC Change in Income sample payment letter
- Health and Safety Checklist – PDF (2025.06.10)
- Lease CoC Rental Assistance Program – Note: a template is provided in workbooks, but standardized lease is not required for Non-DMHAS PSH projects.
- Lessor Lead Paint Disclosure – PDF
- New Admission form
- Occupancy Continuation Form
- Owners Assurances – DOC
- Unified Authorization to Sign Form – DOC
- Rental Assistance List of Advocates – DOC
- Participant Chart Requirements – see resource under General Resources above
- Security Deposit Refund Request – PDF (2026.04.16)
- Service Plan Template, CSH – PDF
- Warning Letter Generic Sample – DOC
DOH Rapid Rehousing Documents
The documents below have been provided by the CT Department of Housing (DOH) and are required for use by all DOH Rapid Rehousing projects except as noted. Some documents are provided as sample resources.
- Statewide Rapid Rehousing Requirements and Operations Guide – PDF (2026.04.23)
- CAN Referral and Vacancy Reporting Form – DOC (2023.04.23)
- 0 – CT HMIS Release of Information – PDF (2022.06.08)
- 1 – CT RRH File Checklist – DOC (2022.05.16)
- 1A – Homeless Verification Form – DOC
- 1A.1 – CT YHDP Homelessness Verification Form – DOC (2022.07.28)
- 2 – RRH program agreement form – REVISED – DOC
- 3 – Participant Bill of Rights – PDF (2023.03.23)
- 4 – Education Rights – ESSA (switched to providing poster)
- 5 – VAWA – Domestic Violence Incident Certification Form (HUD-5382) PDF | DOC
- 5A – VAWA – Notice of Occupancy Rights (HUD-5380) PDF | DOC
- 6 – Participant Docs Received – DOC (2023.03.23)
- 7 – Housing Stabilization Plan (sample) – DOC
- 7 – Housing Stabilization Plan (sample 2) – DOC
- 8 – Rent Reasonableness Checklist – RTF
- 9 – HQS Inspection Form – PDF
- 10 – RETIRED
- 11 – Lead Disclosure Form – DOC
- 11A – Protect Your Family from Lead in Your Home Booklet – PDF
- 12 – Failed Inspection Letter – DOC
- 13 – Utility Payment Permission – DOC (2022.05.16)
- 14 – Accepted Form of Income Verification – PDF
- 15 – Consolidated No Income Certification – DOC (2025.08.11)
- 16 – RRH Rental Assistance Agreement – DOC
- 16A – VAWA Lease Addendum – DOC
- 17 – Payment Letter – DOC (2022.05.16)
- 17A – Sample Financial Assistance Letter to YHDP RRH Participant – DOC
- 17B – Sample Financial Assistance Letter to Landlord – DOC
- 18 – W9 – PDF
- 19.- Rapid Rehousing Fund Request Checklist – DOC (2024.12.11)
- 20 – Recertification Form – REVISED – DOC
- 21 – RRH Exception Form – REVISED – DOC
- 22 – Stop Payment Letter – DOC
- 23 – Sample Termination Letter – REVISED – DOC
- 23A – Termination from RRH – DOC
- 23B – Discharge Letter sample – DOC
- 24 – RRH – Grievance Policy and Procedure – DOC
- 25A – DOH RRH Rental Utility Calculator – XLS (2023.03.23)
- 25B – CTBOS YHDP RRH Rental Utility Calc Tool UPDATED – XLS (2022.05.19)
- Sample Staff Time Certification – DOC
- YHDP Age Verification, acceptable sources:
- U.S. Birth Certificate
- U.S. Passport
- Government-Issued Driver’s License
- Government-Issued Identification Card
- Naturalization Certificate
- Certificate of Armed Services Record (DD-214)
- Other Legal Document
- Self-Certification
Environmental Review
Environmental Review is the process of reviewing a project and its potential environmental impacts to determine whether it meets federal, state, and local environmental standards. Environmental review is required for all HUD-assisted projects to ensure that the proposed project does not negatively impact the surrounding environment and that the property site itself will not have an adverse environmental or health effect on end users. Not every project is subject to a full environmental review (i.e., every project’s environmental impact must be examined, but the extent of this examination varies). The resources below can help CoC funded projects to determine the level of review required for their project and support compliance with the HUD requirements
- HUD CoC Part 58 Flow Chart (ID how to complete ER form) – PDF (2025.03)
- HUD Nationwide Environmental Review: FY2023 -2027 – PDF (2025.10.06)
- Guidance – HUD Nationwide ER for TBRA + TBL 24-27 – PDF (2026.02.16)
- HUD has confirmed that the above review for TBRA & TBL covers FY23-27 CoC projects where participants choose their units and projects do NOT involve any rehab or repair beyond routine maintenance.
- HUD Environmental Review Instructions – PDF
- HUD Environmental Review Forms
- Limited Scope Review – Subject to Section 58.5 – PDF
- Categorically Excluded – PDF
- Environmental Review Presentation 2-26-18 – PDF
- Environmental Review Presentation Handouts – PDF
Examples of Completed Environmental Review Forms
CT HMIS and Data
Since 2004, communities across Connecticut have been entering data into the CT Homeless Management Information System (HMIS). This statewide database collects client demographic, service usage and length of stay information on over 27,000 unduplicated clients. CT HMIS provides invaluable information on people experiencing homelessness and about the effectiveness of current efforts to prevent and end homelessness in Connecticut. For more information please visit the CT HMIS website. If you need technical assistance or have a question about CT HMIS, please email the Helpdesk at help@nutmegit.com.
- Housing Inventory & Point in Time 2024 Final Report – PDF (2024.07.30)
- Hartford PIT data 2024
- New Haven PIT data 2024
- Northwest PIT data 2024
- Central CAN PIT 2024
Advocacy and Safety
- Advocacy Beyond Leaving – PDF
- Housing and Restorative Justice – PDF (2021.09.08)
- Victim-Defined Safety Planning for distribution 1-3-17 – PDF
Additional information and resources on Domestic Violence, support for survivors, safety planning, court advocacy, counseling and support groups among other services, available at the CT Coalition Against Domestic Violence website.
COVID-19 Resources
Click the buton below to access links to archived Continuum of Care specific information related information including CT BoS specific links and archived links from key partners and other resources.